Patients

A New Kind of Patient Experience

patientsMALO Center for Ambulatory Surgery (MALO ASC) offers patients an innovative approach to their health care experience.

Our surgeons are dedicated to their craft, providing the latest medical advancements and procedures.

Choose MALO ASC for the finest care for you and your loved ones, and MALO will quickly become your only health care destination.

Information for Patients

The day before your scheduled procedure, you will receive a call from our pre-operative nurse who will provide you with any information you may need regarding your surgery. A few things to keep in mind when prepping for surgery are:

Before surgery:

  • Do not eat or drink anything after midnight of the night before your surgery, unless otherwise directed. Avoid any tobacco use as well.
  • Be sure to remove any and all jewelry.
  • Arrange transportation for yourself after the procedure, as post-operatively you will not be able to drive for the rest of the day.

The day of surgery:

  • When bathing in the morning, please avoid applying body lotion, makeup or hair spray. Be sure to dry hair before coming in for you procedure.
  • Wear loose, comfortable clothing.
  • Please have your insurance card and identification with you.

After surgery:

  • Our staff will provide you with discharge papers that describe any special post-operative instructions.
  • DO NOT drive or operate any heavy machinery. Have a friend or family member drive you home and stay with you.
  • DO NOT sign any important documents or make critical decisions.
  • DO NOT consume any alcoholic drinks.

Please do not hesitate to contact us or your physician if you experience excessive bleeding or pain that does not go away after using pain medication, a fever over 100°F, drainage from the incision area, problems urinating or any problems with nausea and vomiting.

Information for Parents or Guardians

Surgery is never easy for a family, parent or caregiver, but our expert surgeons and staff will be with you and your child every step of the way. As a parent, you play a key role in ensuring your child is comfortable- physically and mentally. Ask your physician, surgeon and the MALO staff as many questions as you need to gain as much knowledge of the procedure as you can. In doing so, you will feel prepared and comfortable with the next steps in the procedure and in turn, so will your child. Nothing calms a nervous child more than a confident, composed parent – be ready and able to support your child as needed.

Before arrival

  • Be sure to ask your nurse, anesthesiologist or physician about:
    • What and when your child can eat
    • How to care for the incision area post-operatively
    • What medications you can expect your child to be prescribed
    • How much activity your child can partake and when they can go back to their normal activities
    • When your child can return to school
    • When to schedule your follow up appointment.
    • Additionally, be sure your child is dressed in loose-fitting, comfortable clothes and shoes.

Upon arrival, your anesthesiologist will need to know whether your child suffers any allergies or from asthma, and if he/she had been sick in the week prior to surgery. Once your child has been checked in for the procedure, your anesthesiologist will induce the anesthesia either intravenously, through a vein, or in gas form as your child breathes through a mask. You will be allowed to stay with your child throughout induction and will be there for him or her after the procedure, while he or she is in recovery.

Tours

Take a tour with us and learn why the best physicians in the world come to MALO to practice medicine. Our 11,000 square-foot facility offers four separate operating rooms, one B-level and three C-level rooms providing 23-hour stay capabilities as well as adult and pediatric care.

MALO ASC houses the latest technologies not available in other ambulatory surgery centers in the nation, including a 3DHD imaging to aid surgeons in performing endoscopic surgeries with greater accuracy, ultimately helping patients recover quickly.

Patient Rights

At MALO Center for Ambulatory Surgery, we pride ourselves on providing the highest standard of care for our patients. As a MALO ASC patient you have the right to:

  • Courteous and compassionate care regardless of race, color, creed, sex or lifestyle. You also have the right to an interpreter and/or special help for a disability when needed.
  • Be an active participant in decisions regarding your health care needs, as well as full disclosure regarding any treatment or procedures.
  • Confidentiality and privacy when receiving care and regarding your medical and financial records. Your information is protected by law and shall remain so unless we are provided consent to act otherwise.
  • Obtain a second opinion from a physician within the MALO family or an outside physician.
  • Request and receive information regarding billing and relationships between MALO ASC and other health care providers as it pertains to your treatment.